To change your subscription frequency, log into the customer portal, go to My Overview, select My Delivery Preferences, then Delivery Schedule, and click Edit Preferences. Note that updating delivery details resets future preferences. Weekly, fortnightly, or monthly deliveries are offered, but you can customise intervals by skipping orders.
Changing your subscription frequency is easy! Follow these steps to adjust your delivery schedule:
- Log into the Portal: Start by logging into your customer portal and heading to the My Overview page.
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My Delivery Preferences: Click on this option on the left side of the screen.
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Delivery Schedule: Select the tab for delivery schedules, then review and click Edit Preferences.
⚡ Important Note: Please be aware that when updating your delivery details, any existing future delivery preferences will be reset. You will need to edit them again. After you edit this section, you’ll be prompted to review your upcoming delivery schedule.
💡 TIP: While we only offer weekly, fortnightly, or monthly deliveries, the ability to view your next 10 orders and skip deliveries means you can create your own three-weekly or bi-monthly cadence if you choose.
If you have any questions or need assistance, our friendly customer experience team is here to help.
Thank you for being a valued member of our Farmers Pick community!