Farmers Pick requests customers to keep pets safely restrained or indoors during delivery to ensure smooth, timely service and prevent incidents. Customers can update delivery instructions via the customer portal to inform drivers about pet safety. For assistance, the Customer Experience team is available to help, ensuring a safe and seamless delivery for both pets and delivery staff.
At Farmers Pick, we completely understand your concerns about your furry friend and appreciate your dedication to their safety as well as our delivery team’s ability to get your box to you without a hitch.
To ensure a smooth delivery experience for everyone, we kindly ask that you keep your dog and any other pets safely restrained or indoors during the delivery window. This simple step helps prevent any potential incidents and ensures that your box arrives right on time.
If you have specific instructions—like noting that your dog is securely restrained—you can easily update your delivery instructions in the customer portal. This way, our drivers will be informed and can deliver your produce with confidence.
Should you need any assistance with updating your delivery instructions or if you have any other questions, please don't hesitate to reach out to our friendly Customer Experience team. Our delivery experts are always here to help, and they’ll be more than happy to assist you in ensuring a seamless delivery experience!
Thank you for being a part of the Farmers Pick community, and for helping us keep both our delivery team and your pets safe!