Farmers Pick now allows managing multiple subscriptions under one email via the customer portal. Users can add subscriptions by logging in and selecting "Manage/Add Subscriptions." To avoid confusion with multiple subscriptions to the same suburb, adding differentiators to customer names is recommended. For migrating subscriptions under different emails, customers should contact the support team for assistance. The service aims to simplify subscription management while supporting local farmers.
You can manage multiple subscriptions within the Farmers Pick portal. Whether you want to set up a new delivery to a different address or adjust your existing subscriptions we’ve streamlined the process, making it easier than ever to add another subscription using your existing email address.
How to Add a Subscription
Log into Your Customer Portal: Start by logging into your account.
Navigate to Manage/Add Subscriptions: Once on your home screen, look for the “Manage/Add Subscriptions” toggle located at the top right corner.
Important Note on Differentiating Subscriptions
While we’ve included icons to help you differentiate between your subscriptions, it’s essential to be mindful if you have multiple subscriptions going to the same suburb and under the same name. If you’re receiving different boxes on different days, consider adding a differentiator to the customer name. This will make it clear when you toggle between subscriptions, ensuring a seamless experience.
What if I have another subscription under a different email address which I want under the one subscription? What should I do?
We definitely understand that you would want to migrate that subscription under the one email login! We’d suggest to reach out to our friendly customer experience team, so we can work with our web development team to make this transition seamless for you.
With these features, managing your subscriptions has never been simpler! Enjoy the flexibility of customising your orders to fit your lifestyle, all while supporting local farmers with Farmers Pick.
If you have any further questions or need assistance, our friendly customer experience team is always here to help!