Changing your subscription frequency on Farmers Pick is simple: log into your account, go to "Delivery Preferences," edit your delivery schedule to update frequency, next delivery date, and instructions, then save changes. Updates apply to all future orders; for processed orders, contact customer support. Weekly, fortnightly, or monthly options are available, and you can skip deliveries to customise your schedule. For help, contact the customer experience team.
Changing your subscription frequency is easy! Follow these steps to adjust your delivery schedule:
- Log into the Portal: Start by logging into your customer portal.
- Delivery Preferences: Click on “Menu”, the select “Delivery Preferences”
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Delivery Schedule: Click on edit next to the delivery schedule box. This will allow you to update your frequency, next delivery date and delivery instructions.
- Select Changes: Here you can select your delivery frequency, Next delivery date and your delivery instructions.
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Save Changes: Once finalised and everything is up to date make sure you click save changes.
⚡ Important Note: Please be aware that when updating your delivery details, this will update all future pending orders. If an order has already been processed you will need to contact our Customer Experience team.
💡 TIP: While we only offer weekly, fortnightly, or monthly deliveries, the ability to view your next 10 orders and skip deliveries means you can create your own three-weekly or bi-monthly cadence if you choose.
If you have any questions or need assistance, our friendly customer experience team is here to help.
Thank you for being a valued member of our Farmers Pick community!